Early access ยท in development

Cigna prior authorization for physical therapy, tracked to the visit

A simple auth tracker for small PT, OT and speech clinics. See which payers need auth, how many visits are left, and when to re-auth, without putting patient health information in the tool.

AuthLedger isn't built yet. Join the list and we'll email you when it's ready. No spam, unsubscribe any time.

Sound familiar?

Every payer runs it differently

Cigna may route review through American Specialty Health. UHC Medicare Advantage wants the request after the initial evaluation in some states. Aetna and your local BCBS plan have their own rules. The answer lives in a portal, a PDF and someone's memory.

Visits run out before anyone notices

The auth said 12 visits through the end of the month. The patient is on visit 11 and nobody sent the re-auth. Now it's a gap in care, a retro request, or a denial you write off.

The tracker is a spreadsheet

Your EMR shows the auth number but not a clear count of visits used vs remaining across payers. So the front desk keeps a spreadsheet or a whiteboard, and it breaks the week that person is out.

How AuthLedger will work

  1. Log the auth with codes and dates

    Enter the payer, plan type, the reviewing company (ASH, Optum, Evicore and so on), the auth number, approved CPT codes, visit count and date range. Use your own case code, not the patient's name, birthdate or member ID.

  2. Mark visits as they happen

    Tick off each visit, or import a simple visit count from your schedule. The tracker keeps visits used vs remaining for every open auth.

  3. Get re-auth alerts in time

    Set the lead time per payer, for example when 3 visits or 7 days are left. You get a short list each morning of auths to renew, with that payer's rule notes attached.

What's planned

Planned pricing

Clinic
$49 per month, per clinic location (planned price)
  • Unlimited authorizations and staff logins
  • Re-auth and expiry alerts by email
  • Payer rule notes for the major commercial and Medicare Advantage payers
  • CSV import and export
  • Early-access price locked for your first year

You won't be charged. This saves your spot at the early-access price.

Questions

Is this available now?

No. AuthLedger is in development. Joining early access puts you on the list to try it first. The button collects your email and does not charge you.

Does Cigna require prior authorization for physical therapy?

It depends on the plan and the state. In many markets Cigna has American Specialty Health handle review for PT, OT and speech, and some plans need no auth at all. Always confirm the patient's specific plan. The tracker stores what you learn for each plan so you don't look it up twice.

Will I be putting patient information in it?

It is built to hold no names, birthdates, member IDs or clinic notes. You track each auth by a case code you make up, plus payer, CPT codes, visit counts and dates. Your EMR stays the place for patient records.

Does it submit auth requests for me?

No. You still submit through Availity, the payer portal, or the review company. AuthLedger tracks what was approved, what's been used and when to renew.

Who writes the payer rule notes?

A clinical billing specialist who works with therapy and chiropractic claims. Notes are dated and link to the payer's own source, because payer rules change often.